Privacy Policy

Welcome to CrystalTech ("we," "us," or "our"). We operate the website crystaltech-academy.com and provide self-paced digital skills courses focused on Windows and macOS operating systems.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in a course, or contact us.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information You Provide
When you interact with us, we may collect:

• Name
• Email address
• Billing information (if you purchase a course)
• Responses to onboarding questionnaires (used solely to personalize your learning path)

b) Automatically Collected Data
When you visit our site, we may collect:

• IP address
• Browser type and version
• Pages viewed, time spent, and navigation paths
• Device information (e.g., OS, screen size)

via cookies and similar technologies (you may disable cookies in your browser settings).

2. How We Use Your Information

We use your data to:

• Deliver and manage your course access
• Personalize your learning experience
• Process payments and issue invoices
• Respond to your inquiries
• Improve our website and course content
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

3. Data Retention

We retain your personal data:

• As long as your account is active
• Up to 3 years after your last activity, or
• As required by law (e.g., tax regulations in Colorado)

You may request deletion of your data at any time.

4. Your Rights

You may have the right to:

• Access, correct, or delete your personal data
• Opt out of communications
• Request data portability

To exercise these rights, contact us using the details below.

5. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect changes. Continued use of our site after updates constitutes acceptance.